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Customer Complaint Statistics
Retail Electric Providers
From:
5/2/2008
To:
10/31/2008
Complaint Summary
11/20/2008 3:38:12 PM
Graph
Company
Total
Slamming
Cramming
Billing
Quality of Service
Discont. Service
Provision of Service
All Other
TXU ENERGY RETAIL COMPANY LLC
1267
87
10
468
3
225
471
3
STREAM SPE, LTD
708
8
2
316
0
83
299
0
VEGA RESOURCES, LLC
620
17
1
360
0
28
214
0
FIRST CHOICE POWER SPECIAL PURPOSE, L.P.
571
15
2
264
0
107
180
3
RELIANT ENERGY RETAIL SERVICES, LLC
400
20
1
159
0
55
164
1
DIRECT ENERGY, LP
320
10
0
142
0
58
110
0
AMBIT ENERGY, L.P.
237
3
0
48
1
74
111
0
CPL RETAIL ENERGY LP
226
4
1
88
0
52
81
0
ACCENT ENERGY TEXAS, L.P.
167
32
0
76
0
13
45
1
FREEDOM GROUP, LLC
148
1
0
48
0
78
21
0
GEXA ENERGY, LP
147
4
0
51
1
13
78
0
STAR ELECTRICITY LLC
135
5
0
59
0
6
65
0
CIRRO GROUP, INC.
122
1
0
59
0
9
53
0
GREEN MOUNTAIN ENERGY COMPANY
112
10
1
43
0
16
42
0
TEXPO POWER, LP
88
2
0
31
0
5
49
1
TEXAS POWER, L.P.
82
2
1
41
0
13
24
1
JUST ENERGY TEXAS, LP
54
10
0
21
0
7
16
0
DPI ENERGY, LLC
52
1
0
19
0
25
7
0
SPARK ENERGY HOLDINGS, LLC
46
1
1
20
0
4
20
0
TARA ENERGY, INC.
44
0
0
28
0
2
14
0
MXENERGY ELECTRIC, INC.
39
19
0
8
0
6
6
0
HUDSON ENERGY SERVICES, LLC
27
4
0
8
0
7
8
0
WTU RETAIL ENERGY LP
25
1
0
3
0
11
10
0
CHAMPION ENERGY SERVICES, LLC.
18
1
0
4
0
3
10
0
LIBERTY POWER TEXAS LLC
16
0
0
9
0
1
6
0
CHAIN LAKES POWER, L.P.
12
0
0
4
0
0
8
0
NUECES ELECTRIC COOPERATIVE RETAIL DIVISION
11
1
0
3
0
4
3
0
AFFORDABLE POWER L.P.
8
1
0
2
0
0
5
0
CONSTELLATION NEWENERGY, INC.
5
0
0
4
0
0
1
0
GATEWAY ENERGY SERVICES CORPORATION
4
0
0
3
0
0
1
0
APNA HOLDINGS, LLC
4
0
0
1
0
0
3
0
MEGA ENERGY, LP
3
1
0
1
0
1
0
0
BRILLIANT ENERGY, LLC
2
1
0
0
0
1
0
0
YOUNG ENERGY, LLC
2
0
0
0
0
2
0
0
TXU SESCO COMPANY LLC
1
0
0
0
0
0
1
0
LIBERTY POWER DELAWARE LLC
1
0
0
1
0
0
0
0
PEGASUS ALLIANCE CORPORATION
1
0
0
0
0
0
1
0
TEXREP1 LLC
0
0
0
0
0
0
0
0
BOUNCE ENERGY INC
0
0
0
0
0
0
0
0
KINETIC ENERGY, LLC
0
0
0
0
0
0
0
0
Totals:
5725
262
20
2392
5
909
2127
10
